Showing posts with label iPhone. Show all posts
Showing posts with label iPhone. Show all posts

Tuesday, 19 February 2013

Follow Up: Exchange / Outlook Nickname (NK2) contacts syncing to iPhone

OK, so in my last blog posted I talked about an annoying problem with setting up contacts with the iPhone and Exchange 2010 and while the work around I posted hid a lot of unnecessary contacts they are still actually on the device. This causes a problem for a lot of my mobile users as a number of them sync their contacts via blue tooth with their in car systems.

The first time I had one of them do this they reported that they had 1000+ contacts listed on their in car system.

A previous work around I had used for the BlackBerry was to move all the contacts to a secondary address book and then have them store only telephone numbers in their main 'Contacts' address book within Outlook. On the iPhone this doesn't work.

So here's how I solved this problem (or at least this is my work around)

Within Outlook export all the contacts from the address book to a CSV file.

Go to GMail and import the CSV

From GMail export the contacts to a vCard format.

Go to iCloud and import the vCard

Now setup your iPhone to only sync contacts from iCloud and not Exchange.

Seems a little messy really, Apple should really come up with a fix for this, as when my users add new contacts they will need to do it via the device/iCloud and then also in Outlook.

Tuesday, 29 January 2013

Exchange / Outlook Nickname (NK2) contacts syncing to iPhone

So I'm fairly new to iPhone (having had a BlackBerry for 4 years). Since setting my iPhone 5 to sync contacts, email etc with Exchange 2010 I've had a rather annoying issue, it seems that the iPhone picks up the "Suggested Contacts" folder, this means that my iPhone now has a contact for every single person that I've ever send an email to.

I read a couple of articles which suggest the way to fix the issue is to disable the suggest contacts, for me this would work fine, however the majority of my users use the suggested contacts. The solution is actually rather simple.

On the iPhone go to Contacts
Go to Groups
Check all the address books that you don't want to sync.